Productivity issues in HVAC don’t always show up on the P&L. In this lesson, you’ll learn how to measure average jobs per day, compare results by technician and by month, and use a simple heat map view to quickly spot who’s above or below your performance target.
Download the Excel file used in this tutorial:
Q1. What does “average jobs per day” mean in HVAC productivity tracking?
Average jobs per day measures how many completed jobs a technician (or your team overall) finishes on a typical day. It’s a practical HVAC productivity KPI that helps you understand output, staffing efficiency, and capacity.
Q2. Why is this KPI important if it doesn’t show up clearly on the P&L?
Because productivity problems often appear first in operations, not financial statements. Tracking jobs per day helps you spot bottlenecks early, identify workload imbalance, and understand whether your team is keeping up with demand.
Q3. What will I be able to analyze after watching this video?
You’ll be able to view performance in two ways:
Q4. What is the heat map used for in this dashboard?
The heat map gives you a quick visual view of performance. It helps you instantly see which technicians and months fall below your target threshold, making it easier to diagnose productivity issues without digging through rows of data.
Q5. Can I adjust the performance target or threshold?
Yes. The dashboard is designed so you can change the threshold value and immediately update what gets highlighted, allowing you to define “good performance” based on your company’s standards.
Q6. What data do I need from my HVAC software to build this?
You typically need: technician name, job completion date, and completed job count (or job records you can summarize). Most field service platforms can export this in a CSV that can be structured into the same dashboard view shown in the video.