Learn how to track Marketing ROI % month by month and year by year so you can spot when ad spend is helping your business grow and when it’s quietly crushing your margins. You’ll build a clear trend view that compares performance against a target and makes results easy to understand at a glance.
Download the Excel file used in this tutorial:
Create the following column headers in your summary area:
Format the Date column so it displays clearly for charting on the X-axis.
Format the result as currency using Ctrl + Shift + 4.
Format as currency and align consistently with Marketing Spend.
Set the chart configuration:
This ensures ROI percentages are readable and not compressed against large dollar values.
If needed:
Q1. What is Marketing ROI % in HVAC sales and marketing?
Marketing ROI % shows how much return your business generates from marketing efforts compared to what you spend. It helps HVAC companies understand whether growth is profitable or if higher lead volume is coming at the cost of shrinking margins.
Q2. Why can ads generate revenue but still hurt profitability?
Because revenue can increase while marketing efficiency drops. If ROI falls below your target threshold, you may be buying growth that reduces gross profit and compresses margins, especially as volume scales.
Q3. What will I be able to see when I track Marketing ROI % by month?
You’ll be able to identify trend patterns like strong months, weak months, and seasonal swings, and quickly see when ROI starts slipping so you can adjust spend, channels, or follow-up strategy before the damage compounds.
Q4. Why is it important to compare Marketing ROI % to a target?
A target creates a clear benchmark for decision-making. It helps you know when to scale confidently versus when to pause, troubleshoot, and improve efficiency so growth stays profitable.
Q5. Can I recreate this if my data lives in ServiceTitan?
Yes. As long as you have a usable dataset (lead date, marketing cost, and gross profit), you can recreate the same month-by-month ROI tracking and visualization, even if some fields need to be entered or normalized first.
Q6. What if my dataset isn’t clean or structured yet?
That’s common. The biggest challenge is getting your data into a consistent format. Once it’s structured, you can unlock many more KPIs from the same dataset and build repeatable reporting that’s easy to update.