Learn how to measure 90-Day New Hire Retention % so you can see whether new employees are staying long enough to become productive. In this lesson, you’ll learn how to group hires by month, compare retention results over time, and build a clear visual that helps identify hiring and onboarding issues early.
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Q1. What is 90-Day New Hire Retention %?
90-Day New Hire Retention % measures the percentage of new employees who remain with the company for at least 90 days after being hired. It is a key human resources KPI that helps businesses evaluate hiring quality, onboarding effectiveness, and early employee turnover.
Q2. Why is 90-day retention important for HVAC and service companies?
When a new technician or employee leaves in the first 90 days, the company loses recruiting costs, onboarding time, training investment, and productivity. Tracking this KPI helps HVAC and service businesses spot problems in the hiring process before they become more expensive.
Q3. How do I track 90-Day New Hire Retention in Excel step by step?
You can track this KPI by organizing employee hire dates and termination dates, grouping hires into monthly cohorts, and measuring how many stayed at least 90 days. From there, you can build an Excel dashboard that shows retention trends and compares results to your target.
Q4. What data do I need to calculate this HR KPI?
At minimum, you need each employee’s hire date and termination date, if applicable. With that information, you can determine whether each new hire stayed beyond the 90-day window and summarize retention performance by hiring month.
Q5. What is the best way to visualize 90-day retention results?
A combo chart works well because it can show the number of hires alongside the retention percentage and your target line. This makes it easier to see whether low retention is tied to specific hiring months or larger trends in your workforce.
Q6. What can this KPI tell me about my hiring process?
This KPI can reveal whether issues are happening during recruiting, screening, onboarding, training, or role fit. If retention drops in certain months or roles, it may point to weaknesses in how employees are selected, prepared, or managed during their first few months.